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- Newsgroups: comp.os.os2.misc,comp.os.os2.apps,news.answers,comp.answers,uchi.comp.os2
- Path: senator-bedfellow.mit.edu!bloom-beacon.mit.edu!usc!howland.reston.ans.net!vixen.cso.uiuc.edu!uchinews!kimbark!sip1
- From: sip1@kimbark.uchicago.edu (Timothy F. Sipples)
- Subject: OS/2 Frequently Asked Questions List Rel. 2.1D (3 of 4)
- Message-ID: <1993Nov22.214008.8141@midway.uchicago.edu>
- Followup-To: comp.os.os2.misc
- Sender: news@uchinews.uchicago.edu (News System)
- Reply-To: sip1@midway.uchicago.edu
- Organization: Dept. of Econ., Univ. of Chicago
- Date: Mon, 22 Nov 1993 21:40:08 GMT
- Approved: news-answers-request@mit.edu
- Expires: Fri, 31 Dec 1993 05:59:59 GMT
- Lines: 1363
- Xref: senator-bedfellow.mit.edu comp.os.os2.misc:85651 comp.os.os2.apps:25999 news.answers:14980 comp.answers:2741
-
- Archive-name: os2-faq/user/part3
- Version: 2.1D
-
- [Part 3 of 4]
-
- 0001 Debug exception
- 0002 Non Maskable Interrupt (usually memory parity error)
- 0003 Breakpoint (one byte INT 3 instruction)
- 0004 Overflow
- 0005 Bounds check (BOUND instruction)
- 0006 Invalid opcode
- 0007 Coprocessor not available
- 0008 Double fault
- 0009 (Reserved)
- 000A Invalid TSS
- 000B Segment not present
- 000C Stack exception
- 000D General protection
- 000E Page fault
- 000F (Reserved)
- 0010 Coprocessor error
- 0011-001F (Reserved)
- 0020-00FF Available for external interrupts via INTR pin
-
- o For the technically advanced user who wishes to install a secondary
- diskette controller (provided it uses a separate DMA channel, IRQ, and I/O
- address), the following parameters are available for the
- BASEDEV=IBM1FLPY.ADD line in CONFIG.SYS:
-
- Parameter Description
- /MCA Load on Microchannel machine
- /A:x Adapter ID (where x is 0 or 1)
- /IRQ:x Interrupt level (where x is a number)
- /DMA:x DMA channel (where x is a number)
- /P:hhhh Controller I/O address (hhhh)
- /U:x Drive number (where x is 0 to 3)
- /F:ccc Drive capacity (where ccc is 360KB to 2.88MB)
- /CL:tttt Changeline type (where tttt is NONE, AT, or PS2)
- /SPEC:hh Controller specify bytes (hh)
-
- Example:
-
- BASEDEV=IBM1FLPY.ADD /A:0 /DMA:3 /IRQ:10 /P:370 /U:0 /F:360KB
-
-
-
- Related information:
-
- (2.1) Hardware Requirements
- (2.2) SuperVGA Support
- (3.2) Shareware and Freeware Sources
- (4.6) Corrective Service Diskettes
- (4.10) Problem Report Form
-
-
- (4.2) Installing from Drive B
-
- I can't install OS/2 2.1 from Drive B. What's wrong?
-
- IBM OS/2 2.1 can only be installed starting from Drive A, like DOS (unless
- your BIOS supports booting from Drive B). After booting from Drive A, OS/2
- can then be copied from CD-ROM or across a network. (For more information
- on installation across a network, see Remote Installation and Maintenance,
- IBM Publication No. GG24-3780. Related publications include Automated
- Installation for CID Enabled OS/2 2.0, IBM Pub. No. GG24-3783, and
- Automated Installation for CID Enabled Extended Services, LAN Server 3.0 and
- Network Transport Services/2, IBM Pub. No. GG24-3781.) If you have the
- wrong disk size go back to your dealer and obtain the correct media.
- Otherwise you could open your machine and swap floppy drive cable
- connectors, use your system's setup utility to set the new CMOS parameters,
- and then install OS/2 from the "new" Drive A. Sometimes the floppy drive
- cable connectors will not be the same. If so you can obtain an adapter
- plug.
-
- You may also use IBM's twin "bootstrap" diskette images [See (3.2) Shareware
- and Freeware Sources and download INS21L.ZIP if your diskette labels are
- blue or INS21M.ZIP if your diskette labels are salmon] to boot from a 5.25
- inch Drive A and install using 3.5 inch OS/2 diskettes inserted into Drive
- B. This procedure should only be used if absolutely necessary.
-
-
- Related information:
-
- (3.2) Shareware and Freeware Sources
- (4.1) Installation
-
-
- (4.3) Hard Disk Partitioning
-
- What is the best way to partition my hard disk for OS/2?
-
- There is no single best way to partition your hard disk for OS/2. For some
- advice on the subject you should consult the IBM OS/2 Installation and
- Planning Guide, available for download from (3.2) Shareware and Freeware
- Sources, and the OS/2 Installation Guide in the OS/2 package.
-
- It can be useful to place OS/2 by itself in a separate partition of about 40
- or 50 MB. If you then elect to experiment with beta releases of OS/2, you
- can reformat that particular partition quite easily to erase all old code.
- The swap file can be placed on another partition; its location is determined
- by the SWAPPATH line in CONFIG.SYS.
-
- Partitioning should be performed by booting the OS/2 Installation Disk.
- Executing FDISK from the command line will not allow certain functions to be
- performed.
-
-
- Related information:
-
- (1.5) High Performance File System
- (3.2) Shareware and Freeware Sources
-
-
- (4.4) Starting OS/2 from Diskette (and CHKDSK)
-
- How do I access HPFS partitions on my hard drive without booting from the
- hard drive? I'm getting error messages now -- how do I "repair" my hard
- disk?
-
- With IBM OS/2 2.1, insert the Installation Diskette, Shutdown (if
- necessary), and reboot. When prompted insert Diskette 1 and press ENTER.
- When prompted, press ESC. You will be given an OS/2 command line prompt.
- From there you can make necessary changes to your hard disk -- an OS/2
- character mode text editor on diskette is handy for such changes. (Make
- sure you backup CONFIG.SYS before making any changes so that you can easily
- revert to the old version should things go wrong.)
-
- You may use this diskette boot method to run CHKDSK on your FAT or HPFS
- volumes. After you reach the command line, insert Diskette 2. Do not log to
- another drive. Type CHKDSK X: /F to repair most kinds of damage to your
- hard disk, replacing X with the appropriate drive letter. OS/2 CHKDSK will
- also mark your hard disk as accessible, if possible, should OS/2 "lock it
- out" for some reason. It will also allow Workplace Shell drive objects to
- open properly if they are not functioning correctly. Repeat twice for each
- drive letter you wish to check and/or repair.
-
- "Errors" may be reported by CHKDSK if OS/2 was booted from the hard disk.
- These "errors" are normal. Since the hard drive is in use by OS/2 itself
- (and files are open) CHKDSK is unable to accurately report errors.
-
- The best way to avoid the need to perform CHKDSK is to always select Refresh
- then Shutdown. Click on the Workplace Shell desktop background using mouse
- button two to bring up the appropriate menu. Also, avoid manipulating
- OS/2-related files when using native DOS. Finally, enable autochecking for
- all your hard disk volumes. For HPFS volumes use the /AUTOCHECK parameter
- in the IFS=...HPFS line in your CONFIG.SYS. For FAT volumes use the AC
- parameter in the DISKCACHE line of your CONFIG.SYS. See the online Command
- Reference for details.
-
- Several utilities [including BOOTOS2; See (3.2) Shareware and Freeware
- Sources] can create a single, bootable OS/2 diskette (as a convenience).
- Preloaded versions of OS/2 2.0 can create a bootable diskette pair from the
- Welcome folder. (This step, along with a full BACKUP after a diskette boot,
- should be performed immediately upon receipt of any IBM preloaded OS/2 2.0
- system.)
-
-
- Related information:
-
- (1.5) High Performance File System
- (3.2) Shareware and Freeware Sources
-
-
- (4.5) Technical Support
-
- How can I get answers to my OS/2 questions?
-
- If your question is not answered in this List, post a note to the
- appropriate Usenet conference: comp.os.os2.apps carries discussions related
- to finding or using any application running under OS/2,
- comp.os.os2.networking looks at networking issues, comp.os.os2.advocacy
- deals with opinions and speculation, comp.os.os2.programmer.porting helps
- programmers move applications over to OS/2 from other operating systems and
- environments, comp.os.os2.programmer.misc addresses anything else related to
- OS/2 programming, comp.os.os2.beta explores beta releases of OS/2,
- comp.os.os2.ver1x supports all releases of OS/2 prior to Version 2.0,
- comp.os.os2.announce carries important OS/2 announcements, comp.os.os2.bugs
- discusses possible bugs found in released versions of the operating system,
- comp.os.os2.multimedia fosters conversation about OS/2 multimedia (including
- MMPM/2), comp.os.os2.setup offers a place to talk about setup and
- installation issues, and comp.os.os2.misc is for any other OS/2-related
- discussion. These groups are watched closely by OS/2 experts from IBM.
- Also, comp.lang.rexx discusses REXX programming.
-
- Internet Relay Chat (IRC) has a dedicated channel (#os/2) which provides
- round-the-clock, real time OS/2 support and information thanks to the
- efforts of several volunteers. If you are not familiar with IRC, ask your
- system administrator for help.
-
- The latest IBM AIX, RS/6000, and OS/2 related product announcements are now
- available via Internet anonymous ftp from ibminet.awdpa.ibm.com
- (192.35.233.1) in directory /pub/announcements.
-
- A LISTSERVer distributes its own OS/2 conference by mail; send a single line
- message with the word HELP to listserv@cc1.kuleuven.ac.be for full
- instructions; or send the same message to listserv@frors12.circe.fr for
- information on an unedited mailing list. To subscribe to the Multimedia
- Presentation Manager/2 [See (3.6) Multimedia] mailing list, send a single
- line message with the phrase SUBSCRIBE MMOS2-L (Your Name) to
- mail-server@knex.via.mind.org.
-
- Your local FidoNet BBS may carry OS/2 echo conferences and/or OS2NET. If
- not, ask your system operator to join them. CompuServe (FIND OS/2),
- Smartnet (an international network of PCBoard BBSes), and Prodigy {{ (JUMP
- OS/2 CLUB) }} are also excellent resources.
-
- The IBM PC Co. BBS 's (modem 919-517-0001) message areas, product database,
- and PS/2 Assistant file(s) are invaluable resources. Information on the IBM
- OS/2 BBS is included in the OS/2 2.1 package. In the United States IBM has
- toll free technical support (phone 800-992-4777), an OS/2 Hotline (general
- information, orders, upgrades, phone 800-3-IBM-OS2; ask about OS/2
- videotapes, T-shirts, and other accessories), the HelpWare Center (phone
- 800-PS2-2227), a software order line (phone 800-IBM-CALL), and two FAX
- information services (phone 800-IBM-4FAX and/or 800-IBM-3395). In Canada
- phone IBM Personal Systems Software at 800-465-1234.
-
- OS/2 2.1 developers should contact the IBM Developer Assistance Program
- (phone 407-982-6408); membership is free. (You may also join on CompuServe
- with GO OS2DAP. {{ IBM's DAP can also be reached by Internet mail at
- wwdap@vnet.ibm.com.) }} The OS/2 Developer's Connection CD-ROM, containing
- a wide selection of development tools and code, is available from IBM (phone
- {{ 800-6-DEVCON to order in the United States; in Canada, phone
- 800-561-5293; in Europe, phone 45-3-252-6588 or FAX 45-3-252-8203;
- elsewhere, phone 61-2-354-7684 or FAX 61-2-354-7766.) }} The OS/2 Device
- Driver Source Kit CD-ROM is also now available from IBM, Part No. 71G3703.
- To order phone 1-407-982-4239 (FAX 1-407-982-4218) in North America and
- Europe, 61-2-354-7684 (FAX 61-2-354-7766) in most of the Far East and
- Pacific Rim, 81-3-5563-5897 (FAX 81-3-5563-4957) in Japan, 81-2-528-1548
- (FAX 82-2-528-1414) in Korea, or 52-627-1846 (FAX 52-395-7812) in Latin
- America.
-
- IBM offers classes worldwide to help in using and programming OS/2 2.1;
- phone your local IBM branch office (or the OS/2 Hotline) for more
- information. Or contact one of these third party providers of classes and
- training materials:
-
- Company Telephone
- Acumen People and Productivity 61-3-853-6662
- Adaptive Research and Design 305-889-0070
- Adar International 212-750-5820
- Allied Computer Service Singapore 2948741
- AOSI 415-586-3454
- Applied Learning 708-369-3000
- ATI 310-823-1129
- Ron Beauchemin 203-285-5896
- Bell and Associates 61-2-953-7619
- Broadway and Seymour 800-274-9287
- Chapman and Associates 714-831-4442
- Charles Hatvany and Associates 617-648-4100
- CIE 800-882-3981
- Computer Information Associates 708-766-4677
- Computer Training Center 901-753-9706
- CompuTrainers 212-984-0522
- Comsell 404-872-2500
- Creative Systems Programming 609-234-1500
- David Bernstein Company 206-282-8711
- Denenfeld Systems Design 519-396-8088
- Descriptor Systems 319-362-3906
- Development Technologies 803-790-1234
- Edutrends 201-838-6700
- Chris Eldridge Pty Ltd. 61-2-016-289-093
- Electronic Directions 212-213-6500
- Fermier Consulting and Education 817-481-4966
- Future Enterprises 202-662-7676
- Gateway Technologies Corp. 203-693-1097
- Hailey Griffin Corp. 416-475-4200
- Huffman and Associates 805-461-1053
- Iconisys 805-522-8863
- InfoLink Solutions 404-876-1512
- Infotec Training Institute 800-282-7990
- Instruction Set 617-890-4930
- Instructional Systems Co. 212-477-8800
- Instructware 800-267-0101
- iQ Training Systems 44-71-613-5771
- IS International 407-994-4373
- JRT Information Services 407-547-0178
- Jensen Enterprises 616-429-9599
- Kee Systems 301-880-0880
- Kemtex Services 212-661-5770
- Knowhow Solutions 61-2-955-9592
- Dr. Michael S. Kogan 904-246-8341
- Logical Operations 716-482-7700
- Management Technology Education 61-2-261-5555
- 61-3-629-5811
- 61-7-840-9248
- 61-8-231-3048
- 61-9-324-1142
- Mannix Enterprises 914-229-8109
- Mentor Technologies 614-265-3170
- Microtransfer 44-869-50340
- Minasi and Company 703-276-8940
- Object Management Laboratory 818-879-9620
- One on One Computer Training 708-628-0500
- One Up Corp. 214-620-1123
- PC Dialogs 212-663-3459
- PC Etcetera 212-736-5870
- PCLC 212-953-9800
- Professional Development Assoc. Singapore 2272883
- Pinnacle Technology 918-455-2520
- Productivity Point International 800-848-0980
- Productivity Solutions 215-631-5685
- Professional Development Assoc. 44-71-706-3744
- Progressive Software Technologies 303-932-2051
- QED Information Sciences 800-343-4848
- Rockey and Assoc. 215-640-4880
- SCS Computer Consulting 718-321-1572
- Kenneth E. Sanger 914-948-8496
- SE International 407-241-3428
- Sims Software Technology 415-731-2222
- Software Education Corp. 908-946-0606
- Software Paradise 44-222-887521
- Soza & Company 703-560-9477
- Stratemm Pacific Ltd. New Zealand 07-578-5100
- Testek 207-539-8825
- Touchstone Systems Group 312-263-1444
- User View 612-331-7212
- ViaGrafix U.S. 918-825-6700
- VisGrafix Australia 61-9-417-3178
- Wave Technologies Training 214-650-9283
- William H. Zack & Assoc. 203-255-2979
- Worthman & Assoc. 303-290-9700
-
- For a free copy of the IBM IV League catalog (with OS/2 books, videotapes,
- and other support materials), phone 800-342-6672. For more information on
- the IBM IV (Independent Vendor) League, an organization of individuals and
- companies who develop and market products and services that support OS/2,
- call 203-262-3769 or 203-262-3776. You may also dial the IV League BBS at
- 203-380-8264.
-
- If you need to reach any individual at IBM, but you do not know that
- person's direct telephone number, call the IBM Switchboard at 800-IBM-3333.
- If you need to send electronic mail to any IBM employee who is reachable via
- the Internet, but you do not know that employee's address, try sending a
- message to nic@vnet.ibm.com with a Subject line that reads whois Smith, John
- (replacing Smith, John with the last name and first name of the person you
- are trying to reach). Leave the body of the message empty.
-
- See (4.9) Books and Magazines for information on OS/2 publications. Any of
- the regular DOS or Windows resources (e.g. books, magazines,
- shareware/freeware sources) will be useful since both environments come with
- OS/2 2.1.
-
-
- Related information:
-
- (1.3) DOS and Windows Compatibility
- (3.2) Shareware and Freeware Sources
- (3.6) Multimedia
- (4.8) User Groups
- (4.9) Books and Magazines
- (4.10) Problem Report Form
-
-
- (4.6) Corrective Service Diskettes
-
- What are CSDs, how do I tell which I have, and where do I get them?
-
- CSDs are Corrective Service Diskettes, or bug fixes (Service Paks),
- periodically issued by IBM. The OS/2 CSD level number may be obtained using
- the command SYSLEVEL from an OS/2 command line prompt. CSDs are cumulative,
- i.e. only the most recent CSD is required to bring a system up from any
- previous CSD level. However, CSDs only apply within a major version number.
- For example, an upgrade, not a CSD, would bring OS/2 Version 2.0 up to
- Version 2.1. Note also that each national language (e.g. French, U.K.
- English) uses a distinct CSD.
-
- {{ CSDs may be ordered by phoning 800-494-3044. Customers with IBM customer
- numbers (usually large sites) should order through IBMLink. }} Outside the
- United States, ask an authorized IBM dealer or representative for the CSD.
- CSDs may also be downloaded from the IBM PC Co. BBS (modem 919-517-0001),
- CompuServe (FIND OS/2), or from (3.2) Shareware and Freeware Sources. And
- CSDs may be ordered through IBM's OS/2 BBS.
-
- The latest, current OS/2 2.1 CSD level will be listed in this List and in
- the PS/2 Assistant files. At present there is no Service Pak for OS/2 2.1.
- {{ A second Service Pak, Level XR06100, has been released for OS/2 2.0. }}
-
-
- Related information:
-
- (3.2) Shareware and Freeware Sources
-
-
- (4.7) Online Services
-
- Which online services support OS/2, and how do I join?
-
- IBM's official non-IBM online service for OS/2 user and developer support is
- CompuServe (FIND OS/2). In the United States you can obtain a free
- introductory CompuServe membership by calling 800-524-3388 and asking for
- Representative 239.
-
- IBM maintains an unofficial presence on many other networks. For
- information on the Internet consult one of the many books describing the
- network. One example: The Whole Internet by Ed Krol, O'Reilly & Associates
- (phone 707-829-0515), ISBN 1-56592-025-2. Once you start using the Internet
- you should peruse the information files posted to the news.answers newsgroup
- to familiarize yourself with Internet resources.
-
- The OS/2 Roundtable (Page 1400, Keyword OS2) has opened on GEnie. To
- subscribe to GEnie, set your communications software to half duplex and
- either 1200 or 2400 bps then have your modem dial 800-638-8369 (800-387-8330
- in Canada). Upon connection, type HHH and press RETURN. At the U#= prompt
- type SIGNUP and press RETURN, then follow the directions given.
-
- {{ Delphi not only provides full access to the Internet (GO INT), but there
- is also a dedicated OS/2 forum (GO CUS 41) available on the service. The
- base rate is only $20 for 20 hours of access per month. To sign up for
- Delphi's five hour free trial and save the $19 signup fee (if you end up
- joining permanently), (1) call 800-695-4002 with your modem; (2) at the
- CONNECT message press ENTER a couple times; (3) at the USERNAME prompt type
- JOINDELPHI and press ENTER; (4) at the PASSWORD prompt type CUSTOM41 and
- press ENTER; (5) follow the instructions to sign up for the service. (Your
- five free hours expire at the end of the calendar month you sign up for
- Delphi, so you probably will not want to sign up at the end of the month
- unless you use the free time right away.) }}
-
- See (3.2) Shareware and Freeware Sources, (4.5) Technical Support, and
- (4.11) OS/2 BBSes for information on other online services with high OS/2
- content.
-
-
- Related information:
-
- (3.2) Shareware and Freeware Sources
- (4.5) Technical Support
- (4.11) OS/2 BBSes
-
-
- (4.8) User Groups
-
- Are there any OS/2 user groups?
-
- The following OS/2 user groups meet regularly:
-
- Northeast Ohio (Akron) OS/2 User Group
- Contact: Garey Smiley (phone 216-630-3565)
-
- {{ Alaska Computer Society, OS/2 SIG
- Contact: P.O. Box 240945, Anchorage, AK, 99524 }}
-
- {{ Fox Valley (Appleton, Wisconsin) Tech. Clg. PCUG, OS/2 SIG
- Contact: 1825 N. Bluemound Dr., Appleton, WI, 54913 }}
-
- {{ OS/2 User Group for Northern Arizona
- Contact: Keith Wood (1448 E. Maricopa, Cottonwood, AZ, 86326) }}
-
- Atlanta OS/2 Users Group
- Contact: Robert Cannon (phone 404-908-2121)
-
- {{ Central Texas (Austin) PCUG, OS/2 SIG
- Contact: John Dierdorf (8109 Greenslope, Austin, TX, 78759) }}
-
- {{ Styrian OS/2 User Group (Austria)
- Contact: Vogelweiderstrasse 6, Graz, 8010 }}
-
- Spanish OS/2 User Group (Barcelona)
- Contact: Miguel Cruz (phone 34-1-683-33-75)
-
- Baton Rouge OS/2 Users Group
- Contact: David Arbour (phone 504-753-9637)
-
- {{ Bay Area (California) OS/2 User Group
- Contact: Guy Scharf (Software Architects, 2163 Jardin Dr., Mountain
- View, CA, 94040) }}
-
- {{ Central Jersey (Bayville) PCUG, OS/2 SIG
- Contact: Peter Cohen (306 Ryan Ave., Bayville, NJ, 08721) }}
-
- {{ Golden Triangle PC Club, OS/2 SIG (Beaumont, Texas)
- Contact: Ira Wilsker (5770 Clint Ln., Beaumont, TX, 77713) }}
-
- {{ Boston Computer Society, OS/2 Users' Group
- Contact: Marcia Gulesian (1073 Main St., Concord, MA, 01742) }}
-
- {{ OS/2 Working Group GUIDE (Belgium)
- Contact: Karel Van der Haegen, KU Leuven - DTEW, Dekenstraat,
- 2, Leuven, B-3000 }}
-
- {{ South Florida (Boca Raton) OS/2 User's Group
- Contact: Doug Azzarito (2399 NW 30th Rd., Boca Raton, FL, 33431) }}
-
- {{ MIT OS/2 Technical Users' Group (Cambridge, Massachusetts)
- Contact: MIT Room 38-591, 77 Mass. Ave., Cambridge, MA, 02139 }}
-
- {{ Champaign-Urbana (Illinois) OS/2 User Group
- Contact: Sean Chou (phone 217-367-3424) }}
-
- {{ Channel Islands (California) PC Users' Group, OS/2 Corner
- Contact: P.O. Box 1213, Camarillo, CA, 93011 }}
-
- Charlotte (North Carolina) OS/2 Users Group
- {{ Contact: Steve Riley (phone 919-469-7261) }}
-
- {{ Chattanooga (Tennessee) OS/2 Users Group
- Contact: Steve Harris (TVA MP 3B-C, 1101 Market St.,
- Chattanooga, TN, 37401) }}
-
- {{ Assoc. of PC Professionals, OS/2 SIG (Cherry Hill, New Jersey)
- Contact: Nick Cvetkovic (808 Richard Rd., Cherry Hill, NJ, 08034) }}
-
- North Suburban Chicago OS/2 User's Group
- Contact: James Schmidt (phone 708-317-7405)
-
- Greater Chicago OS/2 User Group
- Contact: Lisa Der Mateosian (phone 312-245-6418)
-
- West Suburban Chicago OS/2 User Group
- Contact: Dwight Cannon (phone 708-742-0700 ext. 2170)
-
- {{ Christchurch (New Zealand) OS/2 User Group
- Contact: P.O. Box 3712, Christchurch, 8001 }}
-
- {{ Team OS/2 Cincinnati Users Group
- Contact:Kevin Royalty (11460 Mill Rd., Cincinnati, OH, 45240) }}
-
- {{ Inland Empire OS/2 Users Group (Claremont, California)
- Contact: Scot Gould (Keck Sci. Ctr., 925 N. Mills Ave.,
- Claremont, CA, 91711) }}
-
- {{ Gateway/2 OS/2 Users Group (Clayton, Missouri)
- Contact: John Kelley (P.O. Box 11583, Clayton, MO, 63105) }}
-
- {{ Pinellas IBM PC Users Group, OS/2 SIG (Clearwater, Florida)
- Contact: Michael Grogg (1510 Barry St. #J2, Clearwater, FL, 34616) }}
-
- {{ Greater Cleveland PC Users Group, OS/2 SIG
- Contact: Charlie Sweet (Society Nat'l Bank, 127 Public Sq.,
- Cleveland, OH, 44114) }}
-
- {{ CWRU (Cleveland) OS/2 User Group
- Contact: Douglas Bell (2585 Euclid Heights Blvd. #1, Cleveland,
- OH, 44104) }}
-
- {{ Space Coast PC Users Group, OS/2 SIG (Cocoa, Florida)
- Contact: P.O. Box 369, Cocoa, FL, 32923 }}
-
- {{ Texas A&M OS/2 Users Group (College Sta., Texas)
- Contact: Christopher Menegay (Dept. Computer Sci., Texas A&M Univ.,
- College Sta., TX, 77843) }}
-
- Old (Colorado Springs) Colorado Inf. Svcs. OS/2 Users Group
- Contact: Robert Woeger (phone 719-471-8306)
-
- Mid Missouri (Columbia) OS/2 Users Group
- Contact: Woody Sturges (BBS 314-446-0016)
-
- {{ Central Maryland (Columbia) Micro Users Group, OS/2 SIG
- Contact: 9337 Angelina Circle, Columbia, MD, 21045 }}
-
- {{ Palmetto PC Club, OS/2 User Group (Columbia, South Carolina)
- Contact: Paul Beverly (P.O. Box 10, Columbia, SC, 29202) }}
-
- {{ Columbus (Ohio) Computer Society, OS/2 SIG
- Contact: David Jackson (IBM Corp., 140 E. Town St., Columbus,
- OH, 43216) }}
-
- Copenhagen OS/2 User Group
- Contact: Erik Maaloe (phone 45-33-91-68-06, FAX 45-33-32-03-84)
-
- {{ Dallas/Ft. Worth OS/2 User's Group
- Contact: Toby Pennycuff (1211 Wilshire Blvd., Arlington, TX, 76012) }}
-
- {{ Danbury (Connecticut) Area Computer Society, OS/2 SIG
- Contact: 12 Noteworthy Dr., Danbury, CT, 06810 }}
-
- {{ Dayton (Ohio) Microcomputer Assoc., OS/2 SIG
- Contact: Donald Purnhagen (4030 Backview Ct., Dayton, OH, 45424) }}
-
- Denver OS/2 User's Group
- Contact: Ronald Van Iwaarden (BBS 303-744-0373)
-
- {{ Des Moines (Iowa) OS/2 User Group
- Contact: Bob Wruck (12824 NW 127th Ct., Des Moines, IA, 50325) }}
-
- {{ Pennsylvania (Dresher) Computer Society, OS/2 SIG
- Contact: Bill Wolff (836 Redgate Rd., Dresher, PA, 19025) }}
-
- {{ Southwest Int'l PC Club, OS/2 SIG (El Paso, Texas)
- Contact: Andrew Gnoza (P.O. Box 10125, El Paso, TX, 79992) }}
-
- Computer Users of Erie (Pennsylvania) OS/2 SIG
- Contact: Tom Kuklinski (phone 814-866-5396)
-
- {{ Delta DOS User's Group, OS/2 SIG (Escanaba, Michigan)
- Contact: Dr. John Faughnan (Clg. of Human Med., 2500 7th Ave.
- South #120, Escanaba, MI, 49829) }}
-
- {{ Fort Lauderdale (Flordia) Computer Users' Group, SIG-32
- Contact: Steve Matus (8461 NW 31st Pl., Sunrise, FL, 33351) }}
-
- Fort Wayne OS/2 Users Group
- Contact: Stephen Gutknecht (phone 219-484-0062)
-
- {{ Fresno PC Users Group, OS/2 SIG
- Contact: P.O. Box 5987, Fresno, CA, 93755 }}
-
- {{ OS/2 User Group Deutschland
- Contact: Heide Davis (PC & PR GmbH, Kolner Strasse 51,
- Mechernich-Kommern, D-5353) }}
-
- {{ Hagerstown (Maryland) Computer Club, OS/2 SIG
- Contact: Eric Erickson (12 W. Magnolia Ave., Hagerstown, MD, 21742) }}
-
- {{ Atlantic OS/2 Users Group (Halifax)
- Contact: Omkar Atwal (IBM Canada Ltd., 1969 Upper Water St.,
- 11th Flr., Purdy's Wharf II, Halifax, NS, B3J 3R7) }}
-
- {{ Hilton Head Island Computer Club, OS/2 SIG
- Contact: Harry Skevington (16 Forest Dr., Hilton Head Island,
- SC, 29928) }}
-
- {{ Holland User Group OS/2 (HUGO)
- Contact: Paul Van Keep (Lange Kerkdam 113, Wassenaar, BT, 2242) }}
-
- {{ Houston Area League of PC Users, OS/2 SIG
- Contact: Odis Wooten (1200 Post Oak #106, Houston, TX, 77056) }}
-
- Indianapolis OS/2 Users Group
- Contact: Jay Schultz (phone 317-634-8080)
-
- {{ Kansas City (Missouri) OS/2 User Group
- Contact: Dan Cox (phone 913-829-7300) }}
-
- {{ East Tennessee (Knoxville) PC Users Group, OS/2 SIG
- Contact: Arnold Sprague (808 Fairfield Dr., Knoxville, TN, 37919) }}
-
- {{ NEPA/2 (Lake Ariel, Pennsylvania)
- Contact: R.L. Frank (RR 6, Box 779, Lake Ariel, PA, 18436) }}
-
- {{ Users' PC Organization, OS/2 SIG (Lansing, Michigan)
- Contact: P.O. Box 80086, Lansing, MI, 48908 }}
-
- Las Vegas OS/2 User Group
- Contact: Karu Karunaratne (phone 702-435-0018, BBS 702-433-5535)
-
- {{ Lincoln (Nebraska) OS/2 Users Group
- Contact: Robert Peinado (IBM Corp., 1111 Lincoln Mall, 4th Flr.,
- Lincoln, NE, 68508) }}
-
- {{ London (Ontario) OS/2 Users Group
- Contact: John Roesner (c/o Links Custom, 1000 Pond Mills Rd., London,
- ON, N6N 1A2) }}
-
- {{ Long Beach (California) IBM Users Group, OS/2 SIG
- Contact: 4176 Woodruff Ave., Suite 517, Long Beach, CA, 90713 }}
-
- Long Island OS/2 User's Group
- Contact: Jeffrey Altman (phone 516-466-5495)
-
- Los Angeles OS/2 Users Group
- Contact: Paul Duncanson (phone 805-584-6721)
-
- {{ Greater South Bay PCUG, OS/2 SIG
- Contact: Fred Zimble (355 S. Grand Ave., 22nd Flr., Los Angeles,
- CA, 90071) }}
-
- {{ Kentucky-Indiana PCUG, OS/2 SIG (Louisville)
- Contact: P.O. Box 3564, Louisville, KY, 40201 }}
-
- {{ Madison (Wisconsin) PC User's Group, OS/2 SIG
- Contact: P.O. Box 2598, Madison, WI, 53701 }}
-
- {{ Central Florida (Maitland) Computer Society, OS/2 SIG
- Contact: P.O. Box 948019, Maitland, FL, 32794 }}
-
- {{ New Hampshire (Marlow) OS/2 User Group
- Contact: Frank Richards (P.O. Box 71, Marlow, NH, 03456) }}
-
- {{ Melbourne PC User Group, OS/2 SIG
- Contact: 66 Albert Road, 2nd Floor, S. Melbourne, Victoria, 3205 }}
-
- {{ Memphis PC Users Group, OS/2 SIG
- Contact: P.O. Box 241756, Memphis, TN, 38124 }}
-
- {{ Miami OS/2 Users Group
- Contact: 8780 SW 82nd St., Miami, FL, 33173 }}
-
- {{ Milwaukee Area IBM PCUG, OS/2 SIG
- Contact: P.O. Box 2121, Milwaukee, WI, 53201 }}
-
- Minnesota OS/2 User Group
- Contact: Marcus Krumpholz (phone 612-869-7956, BBS 612-379-8272)
-
- Montreal OS/2 Users Group
- Contact: Gilbert Daigle (phone 514-923-9964)
-
- {{ Music City (Nashville) PC User Group, OS/2 SIG
- Contact: Alan Ashendorf (488 Saddle Dr., Nashville, TN, 37221) }}
-
- New England OS/2 User Group
- Contact: Dave Pinard (phone 203-954-1872)
-
- {{ Oklahoma City PC Users Group, OS/2 SIG
- Contact: P.O. Box 12027, Oklahoma City, OK, 73157 }}
-
- {{ Omaha (Nebraska) OS/2 Users Group
- Contact: Finis Cook (IBM Corp., 450 Regency Pkwy., Omaha, NE,
- 68114) }}
-
- {{ Orange County IBM PCUG, OS/2 SIG
- Contact: P.O. Box 1779, Brea, CA, 92622 }}
-
- {{ North Orange County (California) Computer Club, OS/2 SIG
- Contact: P.O. Box 3616, Orange, CA, 92665 }}
-
- {{ Central Florida (Orlando) Computer Society, OS/2 SIG
- Contact: Bill Vermillion (mail bill@bilver.oau.org) }}
-
- {{ Ottawa (Ontario) OS/2 User Group
- Contact: Evan Champion (phone 613-523-6844) }}
-
- {{ Kawartha Computer Club (Peterborough, Ontario), OS/2 SIG
- Contact: Neil Eaton (1304 Clonsilla Ave., Peterborough, ON,
- K9J 5Z2) }}
-
- {{ Philadelphia Area Computer Society, OS/2 SIG
- Contact: Larry Lavins (phone 215-878-9608) }}
-
- {{ Delaware Valley (Philadelphia) OS/2 User Group
- Contact: P.O. Box 784, Philadelphia, PA, 19105 }}
-
- Phoenix PC Users' Group, OS/2 SIG
- Contact: Bill Schindler (phone 602-222-8511)
-
- {{ Pittsburgh OS/2 User Group
- Contact: Nick Vucich (IBM Corp., 4 Allegheny Ctr., 6th Flr.,
- Pittsburgh, PA, 15212) }}
-
- {{ Central Wisconsin (Plover) Computer Society, OS/2 SIG
- Contact: Joe Mangal (3440 Evergreen Dr. #4, Plover, WI, 54467) }}
-
- {{ Portland (Oregon) PC Users Group, OS/2 SIG
- Contact: 921 SW Morrison, Suite 545, Portland, OR, 97205 }}
-
- {{ Utah Valley (Provo) PC User Group, OS/2 SIG
- Contact: Neil Wagstaff (P.O. Box 233, Provo, UT, 84606) }}
-
- Triangle (Raleigh, North Carolina) OS/2 User Group
- Contact: Steve Gallagher (phone 919-254-5637)
-
- Regina OS/2 User Group
- Contact: P. Takis Skagos (3438 Keohan Cr., Regina, SK, S4V 1J5) }}
-
- {{ Richmond (Virginia) PC User's Group, OS/2 SIG
- Contact: P.O. Box 17068, Richmond, VA, 23226 }}
-
- {{ Frog Computer Society, OS/2 SIG (Rochester, New York)
- Contact: Nick Francesco (321 Executive Office Bldg., Rochester,
- NY, 14614) }}
-
- {{ Rockland (New York) PC Users Group, OS/2 SIG
- Contact: H. Stanley Smith (9 Chestnut Grove Court, New City, NY,
- 10956) }}
-
- {{ Russian OS/2 User Group (ROSUG)
- Contact: Dr. Levon K. Amdilyan (Proyezd Serova, 4, Znanie Bldg.,
- Moscow, 101813) }}
-
- Sacramento OS/2 Users Group
- Contact: Charlie Kotan (phone 916-641-4007)
-
- {{ Utah (Salt Lake City) Computer Society, OS/2 SIG
- Contact: Bill Harris (P.O. Box 510811, Salt Lake City, UT, 84151) }}
-
- {{ Alamo PC Organization, OS/2 SIG (San Antonio, Texas)
- Contact: P.O. Box 65180, San Antonio, TX, 78265 }}
-
- San Diego OS/2 User Group
- Contact: Craig Swanson (BBS 619-558-9475)
-
- Bay Area (San Francisco) OS/2 User Group
- Contact: Sanford Rockowitz (phone 415-755-3124)
-
- {{ San Jose IBM PC Club, OS/2 SIG
- Contact:Chris Martin (F63/099, IBM AdStaR, 555 Bailey Ave., San
- Jose, CA, 95141) }}
-
- {{ San Leandro (California) OS/2 User Group
- Contact: Gerald Brown (World Savings & Loan, 794 Davis St.,
- San Leandro, CA, 94577) }}
-
- {{ Groupe des Utilisateurs d'OS/2 de l'Estrie
- Contact: Francois Menard (P.O. Box 142, Sherbrooke, Quebec,
- J1H 5H8) }}
-
- {{ Sierra Vista (Arizona) IBM PC UG, OS/2 SIG
- Contact: Kevin McCrory (4931 Loma Loop, Sierra Vista, AZ, 85635) }}
-
- Singapore (NUS) OS/2 User Group
- Contact: N. Sriram (Internet: swknasri@nuscc.nus.sg)
-
- {{ Central Illinois OS/2 Users Group (Springfield)
- Contact: Britt Hagen (IHCCCC, 516 E. Monroe, Suite 200, Springfield,
- IL, 62701) }}
-
- {{ Sydney PC Users Group, OS/2 SIG
- Contact: P.O. Box E162, St. James, Sydney, NSW, 2000 }}
-
- {{ Central New York (Syracuse) PC Users Group, OS/2 SIG
- Contact: Stewart Davis (4760 Broad Rd., Syracuse, NY, 13215) }}
-
- Tampa Bay OS/2 User Group
- Contact: Paul Wylie (phone 813-786-4567)
-
- {{ Usuarios de OS/2
- Contact: Tulio Enrique Tercero (GBM de Honduras, APDO 310,
- Tegucigalpa) }}
-
- {{ Toronto OS/2 Sysops (TorontOS/2)
- Contact: John Chamberlain (126 Celest Dr., Scarborough, ON,
- M1E 2V1) }}
-
- {{ OS/2 Corporate Focus Group (Toronto)
- Contact: George Oliver (Royal Bank of Canada, 315 Front St.
- West, Toronto, ON, M5V 3A4) }}
-
- {{ Tucson Computer Society, OS/2 SIG
- Contact: John Aucott (P.O. Box 1489, Tucson, AZ, 85702) }}
-
- {{ Tulsa (Oklahoma) Computer Society, OS/2 SIG
- Contact: Don Singleton (3311 S. 127 E. Pl., Tulsa, OK, 74146) }}
-
- International OS/2 User Group (based in the U.K.)
- Contact: Mike Gove (phone +44(0)285-641175 or FAX +44(0)285-640181)
-
- {{ Kharkov (Ukraine) OS/2 User Group
- Contact: 47 Lenin Ave., Inst. for Low Temp. Physics & Engineering,
- Kharkov, 310164 }}
-
- {{ Vancouver PC Users' Society, OS/2 SIG
- Contact: Jonathan Story (P.O. Box 12, Vancouver, BC, V6C 2L8) }}
-
- {{ Victoria ( British Columbia) OS/2 LAN Users Group
- Contact: Tracey Kerr (IBM Canada Ltd., 1803 Douglas St., 2nd Flr.,
- Victoria, BC, V8T 5C3) }}
-
- {{ Greater Victoria (British Columbia) PC User's Assoc.,
- Multitasking SIG
- Contact: P.O. Box 5309, Station B, Victoria, BC, V8R 6S4 }}
-
- {{ Mid-Atlantic OS/2 User Group (Virginia Beach, Virginia)
- Contact:1478 Petite Court, Virginia Beach, VA, 23451 }}
-
- {{ Capital (Washington, DC) PC User Group, OS/2 SIG
- Contact: 51 Monroe St., Plaza East 2, Rockville, MD, 20850 }}
-
- {{ Waterloo (Ontario) OS/2 User's Group
- Contact: Ian Johnston (mail idjohnst@sciborg.uwaterloo.ca }}
-
- Wellington (New Zealand) OS/2 Users' Group
- Contact: Andrew McMillian (phone 801-4764 days, 233-9123 evenings)
-
- Westchester (New York) OS/2 User Group
- Contact: Patrick Pearce (phone 914-762-8950)
-
- {{ Winnipeg OS/2 User Group
- Contact: Paul Marcino (P.O. Box 2914, Winnipeg, MB, R3C 4B5) }}
-
- {{ Winston-Salem (North Carolina) OS/2 Users Group
- Contact: Steve Gallagher (phone 919-254-2238) }}
-
- [OS/2 user groups: please send information on your group to the author.
- See (0.0) Introduction and Credits.] See (6.1) Promoting OS/2 for
- information on IBM assistance to OS/2 user groups.
-
-
- Related information:
-
- (0.0) Introduction and Credits
- (4.5) Technical Support
- (6.1) Promoting OS/2
-
-
- (4.9) Books and Magazines
-
- What OS/2 books and magazines are available?
-
- OS/2 has its own magazines: OS/2 Developer Magazine (phone 800-WANT-OS2 or
- 708-647-5960, FAX 708-647-0537), OS/2 Monthly (mail
- 72550.2440@compuserve.com or phone 800-365-2642), Inside OS/2 (phone
- 502-491-1900), OS/2 Professional (phone 301-770-7302), {{ OS/2 Magazine
- (Miller-Freeman; write 600 Harrison St., San Francisco, CA, 94104, U.S.A.),
- }} and the OS/2 Newsletter (phone 714-495-3757).
-
- Many OS/2 2.x books can be ordered by calling IBM Fulfillment Headquarters
- at 800-342-6672. Or you may obtain OS/2 books through most computer book
- sellers.
-
- Here are just a few of the OS/2 2.x books available, with ISBN and IBM
- Publication Number, if available:
-
- o Designing OS/2 Applications, John Wiley & Sons, ISBN 0-471-58889-X, IBM
- Publication No. SC28-2701.
-
- o Easy OS/2, QUE, ISBN 1-56529-145-X.
-
- o The Little Book of OS/2: 2.1 Edition, Peachpit Press.
-
- o Micro Focus COBOL/2 Workbench for the Application Developer, QED.
-
- o OS/2 for Non-Nerds, New Riders, ISBN 1-56205-153-9, IBM Pub. No.
- SR28-4319.
-
- o OS/2 Inside & Out (2.1), Osborne McGraw-Hill, ISBN 0-07-881871-0.
-
- o OS/2 2.x Notebook: The Best of OS/2 Developer Magazine, Van Nostrand
- Reinhold, ISBN 0-442-01522-4, IBM Pub. No. G362-0015.
-
- o OS/2 2.1 Complete, Abacus.
-
- o OS/2 2.1 Programming, Osborne McGraw-Hill, ISBN 0-07-881910-5.
-
- o OS/2 2.1 Unleashed, Sams, ISBN 0-672-30240-3, IBM Pub. No. SR28-4318.
-
- o The Shell Collection: OS/2 2.1 Utilities, Van Nostrand Reinhold.
-
- o Stepping Up to OS/2 2.1, Abacus, ISBN 1-55755-185-5.
-
- o Ten-Minute Guide to OS/2 2.1, Alpha, ISBN 1-56761-185-0, IBM Pub. No.
- SR28-4322.
-
- o Using OS/2 2.1: Special Edition, QUE, ISBN 1-56529-118-2, IBM Pub. No.
- SR28-4317.
-
- o Your OS/2 Consultant, Sams, ISBN 0-672-30317-5.
-
- o Advanced OS/2 for Programming Managers, John Wiley & Sons.
-
- o Dvorak's Guide to OS/2, Random House.
-
- o OS/2 for Dummies (2.1), IDG, ISBN 1-878058-76-2.
-
- o OS/2 Instant Reference Book, Sybex.
-
- o The OS/2 2.1 User's Bible, Abacus.
-
- o OS/2 2.1 Power User's Guide, Van Nostrand Reinhold.
-
- o Real-World Programming for OS/2, Sams.
-
- o Learn OS/2 in a Day, Wordware Publishing.
-
- o Micro Focus CICS Option: Developing CICS Applications on the PC, QED.
-
- o OS/2: The Workplace Shell, A User's Guide & Tutorial for Release 2.1,
- Computer Information Associates.
-
- o PC Learning Labs Teaches OS/2, Ziff-Davis Press.
-
- o Quick Reference Guide for OS/2 2.1, DDC.
-
- o Van Wolverton's Guide to OS/2, Random House.
-
- IBM's OS/2 "redbooks" (power user guides) are IBM Publication No.
- GBOF-2254. (To order these and other IBM publications phone your local IBM
- office and ask for the Librarian or phone 800-765-4IBM.) These redbooks are
- also available in electronic form [See (3.2) Shareware and Freeware
- Sources]. Other OS/2 publications, such as the OS/2 Technical Library, IBM
- Part No. 10G3356, are available by calling IBM Technical Books at
- 800-IBM-PCTB.
-
- IBM also offers the OS/2 Online Book Collection CD-ROM, Part No. 53G2166.
- This CD-ROM provides nearly all of the OS/2 publications produced by IBM in
- electronic form. The CD-ROM includes the following titles:
-
- o IBM C Set ++ Version 2.0
-
- - IBM WorkFrame/2 Introduction
- - IBM C/C++ Tools: Browser Introduction
- - Collection Class Library Reference
- - IBM C/C++ Tools C Library Reference
- - IBM C/C++ Tools: C Language Reference
- - IBM C/C++ Tools: C++ Language Reference
- - IBM C/C++ Tools: Debugger Introduction
- - IBM C/C++ Tools: Programming Guide
- - IBM C/C++ Tools: Standard Class Library Reference
- - User Interface Class Library Guide
- - User Interface Class Library Reference
- - IBM C/C++ Tools: EXTRA Introduction
-
- o IBM International Technical Support Center (Red Books)
-
- - OS/2 V2.0 Vol 1: Control Program (ITSC)
- - OS/2 V2.0 Vol 2: DOS and Windows Environment (ITSC)
- - OS/2 V2.0 Vol 3: PM and Workplace Shell (ITSC)
- - OS/2 V2.0 Vol 4: Application Development (ITSC)
- - OS/2 V2.0 Vol 5: Print Subsystem (ITSC)
- - OS/2 2.1 Technical Update
-
- o OS/2 LAN Server Version 2.0
-
- - OS/2 LAN Server Migration Handbook
- - Problem Determination Reference Volume 1: Problem Determination Guide
- - Network Administrator Reference Volume 2: Performance Tuning
- - DOS LAN Requester User's Quick Reference
- - LAN Server User's Quick Reference
- - Problem Determination Reference Volume 3: LAN Error Messages
- - LAN Support Program User's Guide
- - Network Administrator Reference Volume 1: Planning and Installation
- Guide
- - Network Administrator Reference Volume 3: Network Administrator's
- Tasks
- - Problem Determination Reference Volume 2: LAN Alerts
- - DOS LAN Requester Windows User's Guide
- - OS/2 LAN Server Productivity Aids
- - Network Administrator Reference Supplement for OS/2 2.0
-
- o OS/2 LAN Server Version 3.0
-
- - PC LAN Program Migration Guide
- - Problem Determination Reference Volume 1: Problem Determination Guide
- - Network Administrator Reference Volume 2: Performance Tuning
- - DLR and DLR Windows User's Quick Reference
- - OS/2 LAN Requester User's Quick Reference
- - Problem Determination Reference Volume 3: LAN Error Messages
- - IBM LAN Support Program User's Guide
- - Network Administrator Reference Volume 1: Planning and Installation
- Guide
- - Network Administrator Reference Volume 3: Network Administrators
- Tasks
- - Problem Determination Reference Volume 2: LAN Alerts
- - OS/2 LAN Server Productivity Aids
- - LAN Adapter and Protocol Support Configuration Guide
- - IBM Network Transport Services/2 Redirected Installation and
- Configuration Guide
- - Messages and Problem Determination Guide
-
- o Multimedia Presentation Manager/2 Version 1.1
-
- - MMPM/2 Application Programming Guide
- - MMPM Toolkit/2
- - CUA Guide to Multimedia User Interface Design
- - MMPM/2 Programming Reference
- - OS/2 Multimedia Advantage
-
- o Network Transport Services/2 Version 1.0
-
- - LAN Adapter and Protocol Support Configuration Guide
- - IBM Network Transport Services/2 Redirected Installation and
- Configuration Guide
- - Messages and Problem Determination Guide
-
- o OS/2 2.0
-
- - OS/2 2.0 Information and Planning Guide
- - Getting Started with Workplace Shell (White Paper)
- - Upgrading to OS/2 2.0 (White Paper)
- - IBM OS/2 2.0 Getting Started
- - OS/2 2.0 Installation Guide
- - OS/2 2.0 Quick Reference
- - OS/2 2.0 Command Reference
- - IBM OS/2 2.0 Migrating to the OS/2 Workplace Shell
- - OS/2 2.0 Using the Operating System
- - Tips and Techniques
- - OS/2 2.0 Adobe Type Manager for WIN-OS/2
- - OS/2 2.0 Compatibility Information
- - OS/2 2.0 Using Bidirectional Support
-
- o OS/2 2.1
-
- - OS/2 2.0 Information and Planning Guide
- - Getting Started with Workplace Shell (White Paper)
- - Upgrading to OS/2 2.0 (White Paper)
- - OS/2 2.1 Using the Operating System
- - OS/2 2.1 Book Catalog
- - OS/2 2.1 Installation Guide
- - OS/2 2.1 Quick Reference
- - OS/2 2.1 Command Reference
- - OS/2 2.0 Using Bidirectional Support
- - OS/2 2.1 Performance Tuning for End Users (White Paper)
- - OS/2 2.1 Performance Improvements (White Paper)
-
- o Operating System/2 2.0 Technical Library
-
- - OEM DASD and SCSI Device Driver Support
- - OS/2 2.0 Programming Guide: Volume III
- - Getting Started: OS/2 2.1 Toolkit
- - Getting Started: Toolkit
- - Information Presentation Facility
- - Physical Device Driver Reference
- - Presentation Manager Programming Reference: Volume I
- - Presentation Manager Programming Reference: Volume II
- - Presentation Manager Programming Reference: Volume III
- - Application Design Guide
- - Procedures Language 2/REXX User's Guide
- - Presentation Driver Reference
- - Virtual Device Driver Reference
- - System Object Model Guide and Reference
- - OS/2 2.0 Programming Guide: Volume I
- - OS/2 Programming Guide: Volume II
- - Bidirectional National Language Support
- - Control Program Programming Reference
- - OS/2 2.1 PM Programming Reference: Volume I
- - OS/2 2.1 PM Programming Reference: Volume II
- - OS/2 2.1 PM Programming Reference: Volume III
- - OS/2 2.1 CP Programming Reference
- - Procedures Language 2/REXX Reference
- - SAA CUA Advanced Interface Design Reference
- - SAA CUA Guide to User Interface Design
-
- o PL/I Package/2 Version 1.1
-
- - PL/I Package/2 Programming Guide
- - PL/I Package/2 Language Environment Run-Time Messages
- - PL/I Package/2 Installation
- - PL/I Package/2 Language Reference
- - PL/I Package/2 Reference Summary
- - PL/I Package/2 Fact Sheet
-
- o SAA Common User Access Controls Library/2 Version 1.0
-
- - Common User Access Controls Library/2 Programming Guide
- - Common User Access Controls Library/2 PM Reference
- - Common User Access Controls Library/2 Windows Reference
-
- o Transmission Control Protocol/Internet Protocol Version 1.2 for OS/2
-
- - IBM TCP/IP Version 1.2 for OS/2: User's Guide
- - IBM TCP/IP Version 1.2 for OS/2: Installation and Maintenance
- - IBM TCP/IP Version 1.2 for OS/2: Programmer's Reference
- - IBM TCP/IP Version 1.2 for OS/2: Quick Reference Guide
-
- o Transmission Control Protocol/Internet Protocol Version 1.2.1 for OS/2
-
- - IBM TCP/IP Version 1.2.1 for OS/2: User's Guide
- - IBM TCP/IP Version 1.2.1 for OS/2: LAN Adapter and Protocol Support
- - IBM TCP/IP Version 1.2.1 for OS/2: Installation and Maintenance
- - IBM TCP/IP Version 1.2.1 for OS/2: Programmer's Reference
- - IBM TCP/IP Version 1.2.1 for OS/2: Quick Reference Guide
-
-
- Related information:
-
- (4.5) Technical Support
-
-
- (4.10) Problem Report Form
-
- How do I report an OS/2 problem to IBM?
-
- If you would like to send an OS/2 bug report to IBM, you may phone IBM at
- 800-992-4777 (in the U.S.) or you may fill in the OS/2 Problem Report Form
- and mail it to IBM via CompuServe or the Internet.
-
- The Problem Report Form helps IBM solve your problem more quickly,
- especially if you include all the relevant details. IBM then has to ask
- fewer questions in order to determine the problem.
-
- To use the Problem Report Form, follow these steps:
-
- 1. If you are reading the INF version of this List, press CTRL-F. This
- panel will then be saved to a file named TEXT.TMP.
-
- 2. Using a text editor (like the OS/2 System Editor), open either TEXT.TMP
- or the plain text version of this List.
-
- 3. Delete all the extra lines in the file so that only the OS/2 Problem
- Report Form remains.
-
- 4. Fill in all the requested information using your text editor.
-
- 5. Save the Form to disk (as file name OS2PROB.TXT for example).
-
- 6. Upload the file to CompuServe Mail or the Internet, and send the Form to
- IBM. (The exact procedure will depend on the service and the software you
- use.)
-
- You may use the Problem Report Form as many times as you need to, but please
- include only one problem per copy. If you wish, you can use the Defect
- Report Form found on Page 493 of the OS/2 2.1 Using the Operating System
- manual instead of this form.
-
- ------ Submit an OS/2 Problem Report ------
-
- <<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
- << THIS SUPPORT IS ELIGIBLE FOR U.S. CUSTOMERS ONLY >>
- <<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
-
- Customers should use this form to report a suspected OS/2 DEFECT to
- IBM support.
-
- IBM employees should refer to the OS2DFECT FORUM in IBMPC for instructions on
- how to report an OS/2 defect.
-
- If you have How-to or other questions about OS/2, please refer to these
- sources:
-
- - The OS/2 on-line help and README.
- - If you have a CompuServe ID, you may submit an item to the
- appropriate section within the forums under IBMOS2 (GO IBMOS2).
- - Many bulletin board systems contain user forums where OS/2 users
- share information and ideas on OS/2.
-
- Please provide as much information as possible on your problem. Feel free to
- add additional space, or remove sections of the form that are not relevant to
- your problem.
-
- CONTACT PERSON: __________________________________
-
- PHONE NUMBER: (___) ___-____ x____ Phone number where you can be
- FAX NUMBER: (___) ___-____ x____ contacted between 8-5, M-F.
-
- Note: Support will normally be handled electronically through
- CompuServe mail. IBM may contact you via telephone if it
- appears it will expedite resolution to the problem.
-
- Would you rather be contacted by phone? Y _ N _
-
- ONE LINE DESCRIPTION OF THE OS/2 PROBLEM:
- ___________________________________________________________________
-
- DETAILED PROBLEM DESCRIPTION - If possible, provide step-by-step recreation
- scenario. Also, please include any fixes or workarounds you may have already
- tried.
- __________________________________________________________________
- __________________________________________________________________
- __________________________________________________________________
- __________________________________________________________________
- __________________________________________________________________
-
- Enter any error messages that occur: ________________________________
-
- Select the appropriate answers by placing an "X" in the space indicated.
- Can you recreate the problem? Y _ N _
- Has the problem occurred on more than one system? Y _ N _
-
- OS/2 OPERATING SYSTEM SOFTWARE CONFIGURATION:
- OS/2 for Windows .........: _ CSD Level: _______
- OS/2 Version 2.1 .........: _ CSD Level: _______
- OS/2 Version 2.0 .........: _ CSD Level: _______
- OS/2 1.3 Standard Edition : _ CSD Level: _______
- OS/2 1.3 Extended Edition : _ CSD Level: _______
-
- NOTE - CSD = Corrective Service Diskette.
- Use the SYSLEVEL command to determine, if unknown.
-
- HARDWARE CONFIGURATION (provide as much as possible):
- Brand and model of PC: ____________________________________
- Microprocessor: Intel _ Other (specify) _______________
- Type: 286 _ 386SX _ 386 _ 486SX _ 486 _ Pentium _
- Speed: __ MHz
- Total RAM ....: __ MB
- Disk drive ...: ____ MB
- File System: FAT _ HPFS _
- Manufacturer: ___________________ Model # _______
- Type: IDE _ SCSI _ MFM _ RLL _ Unknown _
- Manufacturer and model # of disk controller: ______________________
- Manufacturer, revision #, and date of System BIOS: __________________
- Manufacturer and model # of video adapter: __________________________
- Manufacturer and model # of display: ________________________________
- Memory installed on video adapter: _____ EGA _ VGA _ SVGA _ XGA _
- Diskette Drive A: 3 1/2" _ 5 1/4" _
- Diskette Drive B: 3 1/2" _ 5 1/4" _
- List other adapters installed: _____________________
- _____________________
- _____________________
-
- TRAP INFORMATION - If a TRAP occurs and results in the 16 bit trap display
- similar to the following, enter any of the register values that you recorded:
-
- SESSION TITLE: __________________________________________________
- TRAP____
- AX=____ BX=____ CX=____ DX=____ BP= ____ SI=____ DI=____
- DS=____ ES=____ FLG=____ CS=____ IP=____ SS=____ SP=____
- MSW=____ CSLIM=____ SSLIM=___ DSLIM=___ ESLIM=____ CSACC=__
- SSACC=__ DSACC=__ ESACC=__ ERRCD=____ ERLIM=____ ERACC=__
- ________________________________________________________________
- ________________________________________________________________
- ________________________________________________________________
-
- If a TRAP occurs and results in the 32 bit trap display similar to the
- following, enter any of the register values that you recorded:
-
- TRAP ____
- ERRCD=____ ERACC=____ ERLIM=________ EAC=________ EBX=________
- ECX=________ EDX=________ ESI=________ EDI=________ EBP=________
- FLG=________ CS:EIP=____:________ CSACC=____ CSLIM=________
- SS:ESP=____:________ SSACC=____ SSLIM=________ DS=____ DSACC=____
- DSLIM=________ CR0=________ ES=____ ESACC=____ ESLIM=________
- CR2=________ FS=____ FSACC=____ FSLIM=________ GS=____ GSACC=____
- GSLIM=________
-
- THE SYSTEM DETECTED AN INTERNAL PROCESSING
- ERROR AT LOCATION ##____:________ - ____:____. _____, ____ ________
- INTERNAL REVISION _.___, __/__/__
-
- PRINTER - If this is a printer problem, please provide the following:
- Printer Vendor: __________________ Model ....: ________________
- Driver Name ..: __________________ Port Used : ________________
- Printer is attached to: Local _ LAN Server _ Host _
-
- COMMUNICATIONS MANAGER - If this is a problem with Communications Manager,
- please provide answers in this section:
-
- OS/2 Extended Services ............: _ CSD Level: _______
- OS/2 EE Communications Manager 1.3 : _ CSD Level: _______
- Describe your Communications Manager configuration (DFT, T-R, etc):
- ________________________________________________________________
- ________________________________________________________________
-
- LOCAL AREA NETWORK - If this is a local area network problem, please enter
- information about the LAN involved:
-
- LAN SERVER: OS/2 LAN Server Version 1.3 : _ CSD Level: ________
- OS/2 LAN Server 2.0 Entry ..: _ CSD Level: ________
- OS/2 LAN Server 2.0 Advanced: _ CSD Level: ________
- OS/2 LAN Server 3.0 Entry ..: _ CSD Level: ________
- OS/2 LAN Server 3.0 Advanced: _ CSD Level: ________
-
- LAN REQUESTER:
- LAN Server 3.0 Requester....: _ CSD Level: ________
- LAN Server 2.0 Requester....: _ CSD Level: ________
- OS/2 1.3 Requester..........: _ CSD Level: ________
-
- DOS LAN REQUESTER:
- LS 3.0 Requester ...........: _ CSD Level: ________
- LS 2.0 Requester ...........: _ CSD Level: ________
- OS/2 1.3 Requester .........: _ CSD Level: ________
- DOS Version: ____ DOS Vendor: _________________
-
- Is the failing system a Domain Controller? Y _ N _
- Is the failing system an additional server? Y _ N _
-
- DATABASE MANAGER - If this is an OS/2 DATABASE MANAGER problem, please enter
- information about the DataBase Manager problem below.
-
- SQL Error Code ....: ________
- Secondary Return Code: ________
- Error occurs when database is being accessed as:
- Stand Alone ......: Y _ N _
- Requester (Client): Y _ N _
- Database Server ..: Y _ N _
- Using RDS ........: Y _ N _
- Using LAN ........: Y _ N _
- If the error is occurring at a requester, can the problem be recreated
- at the server? .....: Y _ N _
- Error occurs in which application?
- Query Manager.....: _
- LI ..............: _ (Command Line Interface)
- User Application..: _
- If a trap has occurred, provide the SQLABEND results:
- _________________________________________________________________
- _________________________________________________________________
- _________________________________________________________________
-
- PLEASE REVIEW ALL OF THIS PROBLEM REPORT BEFORE SENDING. When you are
- ready to send this OS/2 Problem Report, send the form via CISMAIL
- to ---
-
- Base problems - Base Support, 76711,610
- ES/LS problems - ES/LS Support, 76711,611
- (ES = IBM Extended Services, LS = IBM LAN Server)
-
- (To send from the Internet use address 76711.610@compuserve.com
-
- [End of Part 3 of 4]
-
- --
- Timothy F. Sipples | READ the OS/2 Frequently Asked Questions List
- sip1@kimbark.uchicago.edu | 2.1D, available from 192.153.46.2, anonymous
- Dept. of Econ., Univ. | ftp, in /pub/os2/all/info/faq.
- of Chicago, 60637 | OS/2: The World's Most Popular Way to 32 Bits!
-